Privacy Policy
1. Overview & Commitment to Privacy
At Quickly Crafted, your privacy is paramount. This Privacy Policy details how we collect, store, utilize, and protect your personal information when you browse our storefront, configure custom engraved goods, or complete a transaction on our dropship platform.
2. Information We Collect
When you make a purchase or interact with our storefront, we collect information essential to fulfilling your personalized order:
- Customer Contact Details: Full name, email address, phone number, and shipping address.
- Customization Records: Personalized engraving inscriptions, names, milestone dates, and coordinates you provide for product manufacturing.
- Payment Information: Credit and debit card transactions are securely handled directly through Stripe Connect using PCI-DSS Level 1 tokenization. We never store or have access to raw credit card numbers or CVV codes on our servers.
- Technical & Session Data: IP address, browser type, device specifications, and cart session tokens for shopping cart continuity.
3. How We Use Your Information
We use collected information exclusively to:
- Manufacture, laser-engrave, assemble, and fulfill your custom wooden keepsakes.
- Generate carrier shipping labels (USPS, UPS) and transmit delivery tracking updates.
- Communicate critical order status updates, proofs, or resolve support requests.
- Coordinate white-label order settlement between merchant storefronts and the fulfillment engine.
- Detect and prevent fraudulent transactions or security anomalies.
4. Third-Party Service Providers
We only share data with essential third-party service providers required for ecommerce operations:
- Stripe: Payment processing, fraud detection, and merchant payout management.
- Carriers (USPS, UPS): Destination delivery and tracking updates.
- Elept CDN: High-performance media delivery and asset hosting.
We will never sell, rent, or trade your personal information to third-party data brokers, marketers, or advertisers.
5. Data Security & Retention
Our infrastructure enforces 256-bit SSL/TLS encryption for all data in transit. Database records are secured with strict access controls, salted password hashing (Bcrypt), and parameterized database queries. We retain order records as required for accounting, tax verification, and warranty claims.
6. Your Rights & Contact
Depending on your jurisdiction (such as California under CCPA or the European Economic Area under GDPR), you have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact our Data Protection Officer at:
Email: support@quicklycrafted.com
Address: Quickly Crafted Privacy Team, Florence, SC 29501, USA